Terms & Conditions

Last Updated: 8th September 2026

Welcome to www.auravedic.com.

These Terms & Conditions (“Terms”) govern your use of the Auravedic website and purchases made through the website.

By accessing or using our website or placing an order, you agree to these Terms. These Terms operate subject to all applicable laws and consumer rights.

1. Use of the Website

You agree to use this website only for lawful purposes.

You must not:

Misuse or interfere with the website or its systems.
Attempt to gain unauthorised access to any part of the website.
Introduce malicious code or harmful material.
Use the website for fraudulent or unlawful activities.
Copy, reproduce, modify or exploit website content without appropriate permission, except where permitted by law.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, ingredients, usage instructions, prices and other information displayed on the website are accurate and up to date.

However:

Product images may vary slightly depending on your device or screen.
Packaging may change from time to time.
Certain natural variations may occur in botanical products.

Nothing in these Terms limits any consumer right available under applicable law in relation to a product that is defective, deficient, damaged, expired, materially different from its description or otherwise does not conform to the applicable requirements.

3. Product Availability

All products are subject to availability.

If a product becomes unavailable after an order has been placed, we may contact you regarding the available options, which may include cancellation and refund where applicable.

4. Prices, Taxes and Charges

Prices displayed on the website are subject to change.

The applicable price and any delivery charges, taxes or other applicable charges will be displayed during the checkout process, where applicable.

Promotional offers may be subject to additional terms, which will be communicated with the relevant offer.

5. Orders

Placing an order constitutes a request to purchase the selected products.

We may need to verify certain order details before accepting or processing an order.

We may cancel or decline an order for legitimate reasons, including:

Product unavailability
Technical or pricing errors
Suspected fraudulent activity
Incorrect or incomplete information
Inability to fulfil delivery
Other legitimate operational or legal reasons

If payment has already been collected for an order that we are unable to fulfil, the applicable refund will be processed.

6. Payment

Payments made through the website may be processed through third-party payment service providers.

You agree to provide accurate payment and billing information and to comply with the applicable terms of the payment service provider.

Auravedic does not intend to store complete credit/debit card details on its systems.

7. Shipping and Delivery

Orders are delivered through third-party logistics and delivery partners.

Delivery timelines communicated on the website or after placing an order are estimates unless specifically stated otherwise.

Delivery may be affected by factors including:

Incorrect or incomplete address
Customer unavailability
Logistics issues
Weather conditions
Natural events
Regulatory restrictions
Other circumstances beyond reasonable control

Where applicable law provides a consumer remedy in relation to defective, deficient, misdescribed or otherwise non-conforming delivery, such rights will not be excluded by these Terms.

8. Cancellation, Returns and Refunds

Cancellation, return, replacement and refund requests are governed by our separate:

Cancellation, Return & Refund Policy

This policy forms part of the terms applicable to purchases made through the website.

9. Intellectual Property

All content appearing on the website, including:

Auravedic trademarks and logos
Product photographs
Text
Graphics
Designs
Website layouts
Videos
Other original content

is owned by or licensed to Auravedic and is protected under applicable intellectual-property laws.

Unauthorised reproduction, distribution, modification or commercial use is prohibited except as permitted by law.

10. Limitation of Liability

Nothing in these Terms is intended to exclude, restrict or limit any liability or consumer right that cannot legally be excluded or restricted under applicable law.

To the maximum extent permitted by law, Auravedic shall not be liable for indirect or consequential losses arising from the use of the website or products.

11. Governing Law and Consumer Rights

These Terms shall be governed by the laws of India.

Nothing in these Terms is intended to remove or restrict any mandatory consumer right or statutory remedy available to a consumer under applicable law.

12. Changes to These Terms

We may update these Terms from time to time.

The latest version will be made available on this page and will include the applicable “Last Updated” date.

13. Contact and Grievance Redressal

For customer support:

Website: www.auravedic.com
WhatsApp: +91 9819240020
Email: info@auravedic.com

For Grievances:
Email: info@auravedic.com
Contact:+91 9819240020

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Auravedic gives no warranty of any kind, express or implied, including but not limited to implied warranties as to merchantability, fitness for a particular purpose and non-infringement, nor shall Auravedic be liable for any damages, whether direct or indirect, including consequential damages of any kind that may result from the use of our products.

Auravedic strives to ensure the accuracy of its product images and information on inter alia our website, social media and marketing materials (including our ads). However, some manufacturing changes may be pending updates on our site. Although items may occasionally ship with alternate packaging, freshness and quality assurance is always guaranteed, in accordance with our quality control processes.

We recommend that people with sensitive skin perform a patch test prior to use, to make sure there is no reaction.

If you have any history of allergies, previous skin reactions or product sensitivity, please consult with your dermatologist prior to ordering and using any of our products, to determine suitability for your skin type.

Discontinue use immediately if a rare reaction such as rash or skin irritation occurs. This can indicate an allergy or ingredient sensitivity; please see your healthcare professional or dermatologist if this occurs.

Customer testimonials, product descriptions, and any content on our website or social media platforms (blogs, articles, newsletters, reviews) do not constitute nor substitute medical nor dermatological advice; it is provided for informational purposes only. Your personal results and experience may vary depending on your skin type, ingredient sensitivity, skincare history, known/unknown allergies, preexisting health conditions, age, how you may have combined our product with others when using, as well as how the products are stored and applied.