We cannot accept the exchange or return of opened or used products once sold or delivered.
If you receive a Damaged product, please inform our Customer Care within 24 hours of receipt, with supporting Images and Video, so we can address your concern at the earliest.
Auravedic is not responsible for any damage caused after delivery. Damages due to neglect, improper usage, or wrong application will not be covered; under our Exchange / Returns Policy.
Exchange of products will be accepted only if the products are returned in a saleable condition and in their original packaging, in an undamaged condition.
Returns and exchange requests will be subject to checking and vetting by Auravedic. No Refund shall be made once goods are sold.
Please WhatsApp us @ +91-98192 40020 - Mon-Sat (9 AM to 6 PM) or Email at auravedicteam@gmail.com where our Customer Care Specialist will be happy to help you.
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Auravedic gives no warranty of any kind, express or implied, including but not limited to implied warranties as to merchantability, fitness for a particular purpose and non-infringement, nor shall Auravedic be liable for any damages, whether direct or indirect, including consequential damages of any kind that may result from the use of our products.
Auravedic strives to ensure the accuracy of its product images and information on inter alia our website, social media and marketing materials (including our ads). However, some manufacturing changes may be pending updates on our site. Although items may occasionally ship with alternate packaging, freshness and quality assurance is always guaranteed, in accordance with our quality control processes.
We recommend that people with sensitive skin perform a patch test prior to use, to make sure there is no reaction.
If you have any history of allergies, previous skin reactions or product sensitivity, please consult with your dermatologist prior to ordering and using any of our products, to determine suitability for your skin type.
Discontinue use immediately if a rare reaction such as rash or skin irritation occurs. This can indicate an allergy or ingredient sensitivity; please see your healthcare professional or dermatologist if this occurs.
Customer testimonials, product descriptions, and any content on our website or social media platforms (blogs, articles, newsletters, reviews) do not constitute nor substitute medical nor dermatological advice; it is provided for informational purposes only. Your personal results and experience may vary depending on your skin type, ingredient sensitivity, skincare history, known/unknown allergies, preexisting health conditions, age, how you may have combined our product with others when using, as well as how the products are stored and applied.
